Privacy Policy 

Proudmans is committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. 

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1. Who we are 

Proudmans is authorised and regulated by the Solicitors Regulation Authority (SRA ID 8012454). 
Registered office: Sentinel House, First Floor, Sentinel Square, Brent Street, London NW4 2EP. 
We are the data controller for the personal data we process. 

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2. What data we collect 

We may collect personal information such as your: 

• Name, address, and contact details 

• Identification documents (e.g. passport, proof of address) 

• Information relevant to your legal matter 

• Payment and billing details 

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3. How we use your data 

We use your data only to: 

• Provide legal advice and services in line with our contract with you 

• Comply with our legal and regulatory obligations 

• Manage and improve our business operations 
  We will not use your data for marketing without your consent. 

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4. Legal basis for processing 

We process personal data on the following grounds: 

• Contractual necessity (to provide our services) 

• Legal obligation (to comply with law or SRA rules) 

• Legitimate interests (where appropriate and proportionate) 

• Consent (where you have chosen to receive optional communications) 

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5. Sharing your data 

We may share your information with: 

• Barristers, experts, and other professionals working on your case 

• Regulators or auditors where required by law 

• IT or cloud service providers who help operate our systems 
  All third parties are bound by confidentiality and data-protection obligations. 

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6. Data storage and security 

Your data is stored securely within the UK. We use appropriate technical and organisational measures to protect it against loss, misuse, or unauthorised access. 

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7. How long we keep your data 

We keep your data only as long as necessary to fulfil the purposes set out above and to comply with our legal and regulatory requirements (usually up to six years after your matter concludes). 

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8. Your rights 

You have the right to: 

• Access the personal data we hold about you 

• Request correction or deletion of your data (where appropriate) 

• Withdraw consent (where processing is based on consent) 

• Object to certain processing or request restriction of processing 

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Requests should be made in writing to: 
Email: office@proudmans.com 

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9. Complaints 

If you are unhappy with how we handle your data, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO): www.ico.org.uk | 0303 123 1113. 

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10. Changes to this policy 

We may update this policy from time to time. The latest version will always be available on our website.